CPO Outlets Reviews
CPO Outlets Customer Reviews (23)
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Everything as described
The reconditioned planer I ordered was exactly as described on the website, arrived on time and works great. This company provides excellent descriptions and photos of their products so you know exactly what you're getting. Highly recommend them.
Great for professionals and DIYers
Whether I'm tackling a big job or just a quick fix around the house, this store has me covered. The selection works for pros and hobbyists alike.
Solid warranties on all products
It's good to know that all tools and products come with solid manufacturer warranties. This gives me confidence in the quality and reassurance that any issues will be covered.
Easy returns
I've had to return a couple of things and the process was simple. As long as I sent the items back within 30 days with all original packaging, I got a full refund.
Excellent reconditioned tools
I bought a reconditioned DeWalt drill/driver that looked and worked like new. The price was much lower than retail and the item arrived quickly with all parts.
Special financing and discount offers
They frequently have special financing and discount offers that make high-end tools more affordable. These promotions are helpful when I'm making a big purchase or tool investment.
Video demos of popular tools
Like that many of the tools have video demos to show how they work. Being able to see the tools in action is really helpful when deciding what to buy.
Excellent selection of brand name tools
This store has a huge range of tools from all the major brands. Whatever I need, they seem to have it in stock.
Always improving!
It seems like this store is always adding new brands and products as well as site features to make the experience even better.
Wide Range of Brands and Models
What really impressed me was the range of other brands and models they had available. It made it easy to compare and find the best option for my needs
CPO Outlets Customer’s Q&A
CPO Outlets FAQs
About cpooutlets.com Prices and Cost?
CPO Outlets is a leading online tool retailer in America. They offer a wide range of new and reconditioned power tools and outdoor equipment from popular brands like DeWALT, Makita, Milwaukee, and more. They often have sales where you can save up to 51%. Their prices range from $0 to $999 depending on the product category and condition (new or reconditioned). They also have a Clearance Center where you can find discounted items. They offer free shipping on orders over $149. Most products are delivered in 2-3 business days. Please note that prices and availability are subject to change and it's always best to check the website for the most current information.
About cpooutlets.com Popular Products and Services?
CPO Outlets is America's Leading Online Tool Retailer. They offer a wide range of products from various brands. Some of the popular categories include Combo Kits, Impact Wrenches, Drills, Saws, Tool Storage, Lighting, Grinders, and Multi-Tools. They also offer Reconditioned Tools, which are certified by DeWALT and Makita. These tools perform like new and offer savings to the customers. CPO Outlets is known for its Fast Shipping, Easy Returns, and has been Trusted Since 2004. They also run various offers like a FREE Makita 18V LXT Bare Tool when you order a Makita LXT Combo Kit or Starter Kit, and a FREE Makita 18V LXT 6 Ah Battery when you order a Makita LXT Hammer Drill and Impact Driver Combo Kit. The website also features customer feedback and reviews for their products and services.
What is the return policy of CPO Outlets?
CPO Outlets offers a no-hassle returns policy. If you aren't completely satisfied with your purchase, their US based Customer Care Team is here to help. You can start a return by calling their Customer Care Team at 866-577-3014. They are available Monday–Friday from 9am–7pm ET. They will give instructions on how to package and return your product to them at their facility. There are some exceptions to this policy. New items can be returned within 30 days. Reconditioned products can be returned within 120 days. Certain types of products and select brands have different return policies. These items may be subject to a 25% restocking fee. Costs associated with this fee will be deducted from your refund. To inquire about restocking fees, you can contact their Customer Care team at 1-866-577-3014. They are available Monday–Friday from 9am–7pm ET. Engine powered equipment cannot be returned once it has been gassed or oiled due to federal shipping regulations. Once a product has been gassed or oiled, it needs to be taken to an authorized service center for any repair or technical assistance which may be covered under warranty. Gassed and oiled product cannot be returned to CPO for exchange, credit, or refund. CPO is unable to arrange transportation of gassed or oiled items to or from an authorized service center. We are also unable to arrange for a technician to come to your location for service. Cost associated with transportation to a service center, or repair work outside of what’s covered under warranty, is at the sole expense of the customer and will not be reimbursed by CPO.
What is the payment method for cpooutlets.com?
CPO Outlets accepts payment by Visa, MasterCard, American Express, Discover Credit Cards and PayPal Express Checkout. Please note that PayPal is only available as a payment option for online orders only.
Can you tell me more about cpooutlets.com?
CPO Outlets is America's leading online tool retailer. It's a trusted online store for buying both reconditioned and new power tools and outdoor equipment from brands like DeWALT, Makita, and Milwaukee. They offer a wide range of products including combo kits, drills, grinders, saws, and more. They also have a section called the Deal Zone where you can find the best sales, deals, and lowest prices on corded and cordless power tools and outdoor equipment. The website has been trusted since 2004 and offers fast shipping and easy returns. They also offer free batteries with some orders. Customers have given excellent feedback based on their experiences with CPO Outlets.
How do I contact customer service at cpooutlets.com?
You can contact the Customer Care team at CPO Outlets by phone. They are available to assist you if your issue is urgent. You can also use the form on their website to let them know if you have a question or general site feedback. They make every effort to respond to inquiries within 1 business day. If you want to start a return, you can call their Customer Care Team or contact them through their website. They offer a no-hassle returns policy and will be happy to assist you if you simply want to return or would prefer an exchange. They will give instructions on how to package and return your product to them at their facility. Please note that there are some exceptions to this policy. For more information, you can contact their Customer Care team.
cpooutlets.com Return Policy?
CPO Outlets offers 30-day no-hassle returns if you're unhappy with your new product purchase. They pride themselves on fast shipping and delivery. If a product is listed as IN STOCK, it actually is, and it's shipped in a day and arrives on the 4th day. They consistently fill orders correctly, on time, and at great prices. They also offer free shipping for certain items, which can result in significant savings. Please note that these policies may have changed since your last visit to the site, and by using the site, you indicate your acceptance of these terms. If you do not accept these terms, then do not use the site. If you access the CPO Sites from outside the United States, you do so at your own risk and you are responsible for complying with the laws and regulations of your territory of access. The products and services available on the CPO Sites are available only in the U.S. If you do not qualify, do not use the CPO Sites. In addition, you should only access the CPO Sites from within the United States or its territories, as access to the CPO Sites may be prohibited in countries outside the U.S. If you access the CPO Sites from outside the United States, you do so at your own risk and you are responsible for complying with the laws and regulations of your territory of access. Special Note regarding Children: The CPO Sites are not intended for use by children under the age of 18 and, therefore, children under the age of 18 should not use the CPO Sites. CPO will comply with the Children’s Online Privacy Protection Act and will not knowingly collect information from children under the age of 18. If you have children under the age of 18, you should not allow those children to use the CPO Sites and you should always monitor your children's use of the Internet. You should make your children aware that providing information about themselves over the Internet could be dangerous. Furthermore, parental control software is available to help you monitor your children’s use of the Internet and to block your children’s access to particular Internet sites. 2. Copyright Ownership and Permitted Use of CPO Sites and their Content CPO provides the CPO Sites and their contents for your information, education and shopping pleasure.","User Eligibility The CPO Sites are available only to residents of the U.S. who are over the age of 18 and can form legally binding agreements. The products and services available on the CPO Sites are available only in the U.S. If you do not qualify, do not use the CPO Sites.
How do I return a product to CPO Outlets?
CPO Outlets offers a no-hassle returns policy. If you aren’t completely satisfied with your purchase, you can start a return by calling their Customer Care Team at 866-577-3014 or contacting them through their website. They are available Monday–Friday from 9am–7pm ET. They will give instructions on how to package and return your product to them. New items can be returned within 30 days and reconditioned products can be returned within 120 days. However, there are some exceptions to this policy. Certain types of products and select brands have different return policies. Also, items that are factory shipped or direct from the manufacturer may be subject to a 25% restocking fee. Costs associated with this fee will be deducted from your refund. Engine powered equipment cannot be returned once it has been gassed or oiled due to federal shipping regulations. Once a product has been gassed or oiled, it needs to be taken to an authorized service center for any repair or technical assistance which may be covered under warranty. Gassed and oiled product cannot be returned to CPO for exchange, credit, or refund. CPO is unable to arrange transportation of gassed or oiled items to or from an authorized service center. We are also unable to arrange for a technician to come to your location for service. Cost associated with transportation to a service center, or repair work outside of what’s covered under warranty, is at the sole expense of the customer and will not be reimbursed by CPO.